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All of us at Brasher Motor Company treat our customer is courtesy and respect, knowing that customer service is the key to our success. In fact, according to studies and surveys produced by General Motors, we have some of the highest rankings in customer service in Texas! Here are a few of the ways we try to earn your respect:
In new and used sales:
· Treating everyone who drives on the lot as a serious customer
· Listening to your needs and finding the vehicle that’s best for you
· Honoring all commitments made during the sales process
· Being honest and upfront at all times
In service:
· Listening to your description of any problem and trying to understand the cause
· Keeping you informed of our progress
· Providing a courtesy vehicle or shuttle service to town
· Having your vehicle ready when promised
Additionally, we offer services most dealerships don’t such as our Vehicle Valet. If your vehicle needs service, all you need to do is call and let us know. We’ll come to your home or office with a rental (if applicable) and bring your car back to the dealership for repair. There is no charge for this service, but appointments are usually necessary. Contact us today to set up an appointment!
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